Virtual Assistance
Some* services are currently being offered through Zoom virtual lobbies. Zoom can
be used on a computer, tablet or smartphone or you can call in. Visit Zoom.us/Resources for more information and help videos.
There is no need to schedule an appointment for the Zoom hours listed below. Feel
free to drop-in during our virtual assistance hours. We are here to help you!
IT & ctcLink Support
Virtual assistance hours:
Monday-Thursday 9 a.m.-1 p.m.
Friday 9 a.m.-noon
- Phone: (509) 682-6550
- Email: helpdesk@connectwise2xero.com
- Webpage: Student IT Resources
- ctcLink Resources: connectwise2xero.com/ctcLink
Cashier's Office
Virtual assistance hours:
Monday-Thursday 10 a.m.-3 p.m.
Fridays 10 a.m.-noon
- Phone: 509-682-6500
- Email: cashier@connectwise2xero.com
- Tuition payment plan: connectwise2xero.com/STEPP
- Pay Online: connectwise2xero.com/Pay
Educational Planning & Testing Center
Drop-in virtual assistance hours:
Wednesday 1-3 p.m.
- Webpage: connectwise2xero.com/Placement
- Wenatchee:
- Phone: 509-682-6830
- Email: placement@connectwise2xero.com
- Email: edplanning@connectwise2xero.com
- Omak:
Financial Aid
Virtual assistance hours:
Monday-Thursday 10-noon & 1-3 p.m.
- Phone: 509-682-6810
- Email: financialaid@connectwise2xero.com
- Webpage: connectwise2xero.com/FinancialAid
Outreach & Recruitment
Virtual assistance hours:
Thursday 4-6 p.m.
- Phone: 509-682-6553
- Email: Oscar Licon-Eusebio
Veteran Services
Virtual assistance hours:
Monday-Thursday 10-noon & 1-3 p.m.
- Phone: 509-682-6817
- Email: veterans@connectwise2xero.com
- Webpage: connectwise2xero.com/Veterans
Workforce Grants
Virtual assistance hours:
Monday - Thursday, 10 a.m.-2 p.m.
- Phone: 509-682-6964
- Email: Erika Schenkvonstauffenberg
Human Resources
Virtual assistance hours:
Monday - Friday, 8 a.m.-4 p.m.
- Phone: (509) 682-6444
- Email: humanresources@connectwise2xero.com
- Webpage: connectwise2xero.com/humanresources
- ctcLink Resources: connectwise2xero.com/ctcLink